We’re pleased to share with you the results of the GCA’s annual survey in which
Co-op ranked 1st overall
This is our best GCA survey result ever and a momentous achievement, demonstrating how far we’ve come since being ranked sixth 2 years ago.
The vast majority (98%) of Co-op’s direct suppliers agree that we comply with the Code ‘consistently or mostly’. Co-op ranked 1st out of the 14 other retailers by this metric. There’s great feedback on many points but our personal favourite is the feedback given anonymously by a supplier who commented “Co-op communicates well and in advance of any changes that are scheduled to come into effect, they treat us as a supplier with respect and candour".
We’re incredibly proud of our teams at Co-op and how they’ve partnered with our suppliers by improving relationships cross functionally and navigating market volatility collaboratively. Being the number 1 convenience retailer in the UK is underpinned by the cooperation we have with our partners. It’s fantastic to see this recognised in the recent results.
We'd like to thank everyone who took part in the survey and while we’re proud of our achievements, we remain committed to ensuring we maintain this position and will focus on our areas of opportunity. Over the coming weeks we’ll develop a clear plan on how we improve our existing processes and promote a collaborative relationship with all suppliers, with code compliance at its heart.
We want to continue to improve and your feedback is essential to ensuring this. We encourage you to get in touch.
If you want to discuss a matter in confidence please email
For general enquiries please reach out to supplierengagement@coop.co.uk.
Saleem Chowdhery
Code Compliance Officer at Co-op
Matt Hood
Managing Director of Food
Sinead Bell
Commercial Director
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