24hr Avonmouth Depot Shutdown

Important alert: there will be a change to Avonmouth depot dates for Fresh and Ambient deliveries as we upgrade our Warehouse Management System (WMS)

This message is applicable to suppliers who deliver into Avonmouth RDC. Please share this message with the relevant colleagues within your business, in particular your Supply Chain function

This message is applicable to suppliers who deliver into Avonmouth RDC

What’s happening?

We use WMS to run our depot operations, and this creates tasks to pick, load and despatch goods from all of our depots into our stores. Over the next 18 months we’ll be upgrading all 12 depots across our logistics network.

While we’re switching over to our new system, the depots will be ‘offline’ for a period of 24 hours. This period of downtime will see us removing a delivery day for our stores – for Avonmouth this will be Sunday 03 March 2024.

Why are we doing it?

Our current Warehouse Management System will be end of life by 2025. We also use two data centres in Salford and Rochdale, which we need to exit by the end of 2024. With Manhattan Active we'll never need to do an upgrade again. All upgrades will happen in the cloud, meaning that we won't need to carry out projects such as these in the future.

How does this impact me as a supplier?

See below how each area of supply will be impacted:

Fresh

• There will be no fresh volume delivered into Avonmouth on Friday evening on 01 March 2024 or Saturday morning on 02 March 2024.

• Fresh volume will continue to be delivered into Avonmouth from Saturday evening and Sunday morning on the 03 March 2024 as normal.

Ambient

• There will be no ambient deliveries into Avonmouth on Saturday 02 March 2024.

• Ambient volume will continue to be delivered into Avonmouth from 0700 on Sunday 03 March 2024 as normal.

If you need any further support or have any queries, please contact us at supplierengagement@coop.co.uk

We'll continue to notify all suppliers as we move through the project and how this will impact them